IT Support Services & Sales < Go Back

IT Support Services

IT Support & Sales

IT Support & Sales

Did we mention that we are one of the North East’s leading IT specialists? Shouting our own praises from the rooftops has never been Total Business Groups forte. We've always relied on others to do that for us...

Can the ‘best’ IT specialist please step forward!

..Then fingers crossed and hope for the best! Hey! You never know, your recruitment of an IT bod may work well. But, unless you know exactly what you want, who you want, you’re taking a shot in the dark with key part of your business that needs to be exactly right from the start!

We at Total Business Group only employ brilliant IT specialists who are there for you whenever you need them. So why pay big salaries, why take the risk??

Why is it best to outsource?
Firstly, Cost! How many SMEs can justify spending a lot of money on a salary that is specific to ‘what they perceive’ to be a small proportion of their business? Secondly, Development! The frenetic pace of IT development and progress is frightening. Anyone who hasn't got their finger right on the pulse tends to be left behind, tends to go backwards. Too often an employee can get caught up in the day-to-day and not develop their skills or knowledge. Here at Total Business Group it is our job to keep up to speed with every IT development and progress and then pass it onto you.

What IT Support Services do we offer?

  • Server, Applications & Network Support for Microsoft, HP, Cisco and Network Infrastructure
  • Helpdesk and IT Support Services delivered by a team of trained customer services personnel
  • IT Facilities Management
  • Remote IT Monitoring, Alerting & Management
  • Managed Network Security Services
  • Co-Managed or Fully Managed ICT Services

All ‘Jargon’ to you?

1. Layman’s terms

“To put something in layman's terms is to describe a complex or technical issue using words and terms that the average individual (someone without professional training in the subject area) can understand, so that they may comprehend the issue to some degree” 


"Total Business Group provides a complete package from hardware to software and IT support in a complex cathedral environment. They have really worked with us to provide the best possible network in a challenging medieval building" V Ward, Durham Cathedral 

Talk to us
Why don’t you let us explain it to you in easy to understand speak that can help you make a judgement or decision for yourself?

Contact us or try our easy to use Free Quote page.

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